We hope this letter finds you and your family in good health. Our community has been through a lot over the last three years, and all of us are looking forward to resuming our normal habits and routines. As COVID-19 pandemic has ended and restrictions are lifted, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visit to our office. Our office follows infection control recommendations made by the U.S. Centers for Disease Control and Prevention (CDC) and we’ve always followed the strict guidelines set forth by the Occupational Safety and Health Organization (OSHA). There are also new strict guidelines by the Maryland Department of Health and Mental Hygiene that we must adhere to and you will see their certification displayed.
You may see some changes when it's time for your next appointment.
We've made these changes to help protect our patients and staff during these new trying times.
PLEASE READ THE FOLLOWING UPDATES CAREFULLY.
Telehealth Appointments: A majority of you have transitioned well to virtual visits. We will continue utilizing the "doxy.me" virtual portal for ALL non-urgent visits as long as your insurance continues to pay for these services. Patients will be asked to complete a Telehealth Consent Form ONCE per calendar year prior to virtual appointments. See our Telehealth page for more details.
We have resumed phlebotomy services at our office.
WALK-IN appointments have resumed.
Please CALL FIRST for SAME DAY appointments.
Yosicare: Yosicare is NO longer being used to schedule appointments and we have resumed paper forms for ALL office forms. We will continue accepting cash and no contact payments.
Appointment Check In: We have resumed normal check in procedures. MASKS are recommended for anyone with COVID-19, Flu or cold symptoms. Masks are encouraged but NO longer required.
Sanitation: We have hand sanitizers that you will be asked to use when you enter the office and a front desk associate will use a no-touch forehead thermometer to check your temperature.
No Gloves: Please remove your gloves and dispose of accordingly in the trash before entering our office.
Reopening of Waiting Area: ALL patients may wait in our waiting area. If you have any COVID-19, Flu or cold symptoms please notify staff prior to your appointment or immediately upon check-in so you may obtain a mask and be immediately brought back or separated from other patients.
Space Between Patients. We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time. We will clean and sanitize patient rooms and any contact areas between patients before and after each patient consultation.
Limitations on Companions: Only one person will be allowed to accompany each patient who has a confirmed appointment.
UV Air Purifiers are placed in the waiting area and each exam room to help sanitize air and surfaces from virus, bacteria, and contaminants..
We look forward to seeing you again and are happy to answer any questions you may have about the steps we have taken to keep you, and every patient, safe in our practice. We thank you in advance for your understanding and patience. We will do our best to service all our patience in a timely fashion.
Please be advised we still have limited staff and adjusted hours.
Kamala A. Foster, M.D.
Foster Medical Care, LLC
501 N Frederick Avenue, Suite 304
Gaithersburg, MD 20877
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